Privacy Policy

Last updated: March 1, 2026

Note: This privacy policy is provided as a template and should be reviewed by qualified legal counsel before publication.

FORZ LLC ("Forz," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.forz.io and use our field service management platform (collectively, the "Service").

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Service.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Create an account or register for the Service
  • Request a demo or contact us through our website
  • Subscribe to our newsletter or marketing communications
  • Use the Service to manage your field service operations
  • Contact our support team

This information may include your name, email address, phone number, company name, job title, billing information, and any other information you choose to provide.

Information Collected Automatically

When you access the Service, we may automatically collect:

  • Device information: Browser type, operating system, device identifiers
  • Usage data: Pages visited, features used, time spent on pages, click patterns
  • Log data: IP address, access times, referring URLs
  • Location data: General geographic location based on IP address; precise location data only when explicitly enabled by users of our mobile application for GPS tracking features

Information from Third Parties

We may receive information about you from third-party services you integrate with Forz, such as QuickBooks or other accounting platforms, as necessary to provide the Service.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process transactions and send related information
  • Send administrative communications, including updates, security alerts, and support messages
  • Respond to your inquiries and provide customer support
  • Send marketing and promotional communications (with your consent, where required)
  • Analyze usage patterns to improve and optimize the Service
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • Service providers: With third-party vendors who assist us in operating the Service, such as hosting providers, payment processors, and analytics services. These providers are contractually obligated to protect your information.
  • Integrations: With third-party services you choose to connect to Forz, such as QuickBooks, as necessary to provide the integration functionality.
  • Legal requirements: When required by law, regulation, legal process, or governmental request.
  • Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With your consent: In any other circumstances where you have provided explicit consent.

Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication requirements
  • Employee security training and background checks
  • Incident response procedures

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but are committed to maintaining commercially reasonable safeguards.

Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may also retain certain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

When you request deletion of your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes such as maintaining financial records.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to certain exceptions
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restriction: Request restriction of processing of your personal information

To exercise any of these rights, please contact us at info@forz.io.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you interact with our website
  • Analyze website traffic and performance
  • Deliver relevant content and advertisements

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of the Service.

We use the following types of cookies:

  • Essential cookies: Required for the Service to function properly
  • Analytics cookies: Help us understand how visitors interact with our website
  • Preference cookies: Remember your settings and preferences

Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: